Victor Mannie
I, Victor Mannie, previously the owner and Managing Director of Victor’s International Travel, Sydney, Australia, take this opportunity to highlight the importance of good business ethics and excellent customer satisfaction at all times.
A month ago I was privileged to visit the State of Kerala, India. All my bookings including flights were arranged by Mr Anil Srinivasan, Director of Peacock Travels& Holidays Pvt Ltd, based in Cochin. On arrival, we were promptly met by Muhiedeen our designated driver. He was well attired, spoke good English and drove a clean aircondition car. My first 3 nights accommodation was at ABAD ATRIUM in Cochin. 2 nights at ABAD COPPER CASTLE, MUNNAR. 1 night at ABAD GREEN FOREST THEKKADY. 1 night at ABAD WHISPERING PALMS KUMARAKOM. 2 nights at ABAD TURTLE BEACH MARARI ALLEPPEY. All my rooms were of superior quality.The daily sight seeing tours were beautiful and very informative.I take this opportunity to share this experience with you. On the morning of day 2, I contracted Urinary Tract Infection. I immediately contacted Anil and without further delay he got me admitted into Welcare Private Hospital. After several tests the Doctors concluded that it was definitely UTI. After a tiresome 6 hours, I was given medication and discharged. The treatment I received at Welcare Hospital was very professional. I must add my special thanks 🙏 and gratitude to Anil and his caring wife Geeta for staying with me throughout my episode. The trip to Kerala was a joyful and great experience. Thanks 🙏 again Anil and Peacock Travels & Holidays for your excellent planning . It’s the first time I used your services be rest assured that it won’t be the last.